Here you will find information and help related to IT issues and primarily directed towards students at Mid Sweden University.
Contact us
Phone: 010-142 80 00
E-mail: itsupport@miun.se
Opening hours phone
Monday-Friday 08:00–11:30 and 13:00–16:00
For urgent matters always contact IT Support by phone
When you submit a question:
If you need support, it is easier for us to localize the problem if we know exactly what is working or not. Before you call us or contact us via e-mail, please make sure that you have the following in order:
- Your full name and date of birth
- Your User Id (for example: maan0901 or moland)
- Physical location of the problem (Your office, teaching area, dorm, library)
- The name of the computer if you are in a computer room
- Which OS your computer is running on (Windows XP, MacOS 10 or similar)
- At program errors, which version of the programme you are using
- A description of the problem (what are you trying to do, what´s happening)
- If the problem is related to a webpage or similar, we want to know the URL to that page (http://www.miun.se/student) or at least the URL to the page where the link is.
- When the problem occurred - Has it ever worked? When was the last time you know it worked?
- Error messages (if any, please write them down exactly as they are presented)
Wifi on campus
On campus you can connect to WI-FI trough Eduroam. It gives you access to internet on our premises as well as at other universities that are...
Software
Learn how to access applications during your studies such as Azure Dev Tools for Teaching, Matlab, SPSS, Teams, Tortalk.
Computer labs
Here you will find information about where our computer labs are situated and what programs are installed. All computer labs have a web...
Contact
